Tuesday, January 18, 2011
We understand that logging in to report issues can get annoying; another password to remember, system to learn, site to visit, etc., so we've added email support ticket automation. All registered Smart Gravity members can email "support@smartgravity.com" and a ticket will be created automatically and you will receive a confirmation email in return. Any replies to your ticket will also be...
Tuesday, January 18, 2011
So another year has passed and we've decided to upgrade our look again. Why not keep things fresh, right! The look also comes with several functionality improvements that you'll notice as you use the system and we've also started loading in more articles to the knowledgebase, which will continue to grow. Hey SmartGravity members, you'll get to see more knowledgebase articles than everyone...
Tuesday, November 17, 2009
You may have noticed a new look on our site recently. This was due to a fairly significant upgrade to the system and to allow for more functionality. Many security issues were addressed, as well as the addition of much functionality. All of your account information is still in-tact and readily available to you. The links you are used to are in relatively the same...
Saturday, June 27, 2009
Yesterday, SmartGravity.com went through a moving process to a better server that will be able to better host your sites. The new server is much more capable of handling higher server loads and just plain has more power. The old server had 2 of these processors: GenuineIntel Intel(R) Xeon(R) CPU 3060 @...
Wednesday, March 25, 2009
The upgrades that were scheduled to take place are now functionally finished. You should be able to access everything pertaining to your account. There may be some subtle display changes made over the next couple of days, but the functionality of the site as you see it will remain in-tact. Thanks again for your patience and we hope this did not cause any sort of...
Tuesday, March 24, 2009
We are updating our system to include more features as well as added security. If you experience any issues with your account or have any questions, please do not hesitate to open a support ticket or contact us. These updates will be taking place over the evening of March 24, 2009. Thank you for your patience!
